Communication stands deeply rooted in human behavior. It involves both social and behavioral aspects. With increasing awareness in the corporate world, companies have identified the need of training in communication skills.
Improved communication skills not only helps people to communicate and negotiate better with their clients, but also helps in maintaining interpersonal relations at the workplace, thus reducing environmental pressure. Many accomplishments in business rests upon communication. It encompasses of the manner of speaking, active listening, body language as well as analytical skills.
The fact is that apart from the basic necessities, one needs to be equipped with habits for good communication skills, as this is what will make them a happy and successful social being.
In order to develop these habits, one needs to first acknowledge the fact that they need to improve communication skills from time to time. They need to take stock of the way they interact and the direction in which their work and personal relations are going. The only constant in life is change, and the more one accepts one's strengths and works towards dealing with their shortcomings, especially in the area of communication skills, the better will be their interactions and increase their social popularity.
We at IPSSR help in building effective communication, enhance language skills along with listening skills.
Contents included :
- Concept of Business Communication
- Communication Flow
- Barriers to Communication
- Impact of Information technology
- Assertive Communication
- Emotional Communication
- Persuasive Communication
- Motivational Criticism
- Responsibilities of a Listener
- Transaction Analysis
- Different ways of Responses (intonation)
- Facial Expressions
- Eye Contact
- Hand Arm Gestures
- Body Postures